Shipping Information
We currently use USPS Priority and USPS Express Mail services through the Post Office. We want to offer the most cost effective shipping methods for our customers. At this time, USPS is the most viable solution for our small company.
- Once we receive your order, we will send you an order confirmation via email.
- Orders are usually shipped within 2-3 business days unless we contact you with further questions or information.
- Express Shipping is also available. However, as a small company it may take up to 2-3 days to actually ship the order. Please incorporate into the comments section of the order any special requirements. We will contact you before processing the order if we have difficulty meeting your request.
- Shipping charges are determined by the total weight of your order, not the dollar value of your order. This ends up being more in line with how we are charged and is fairer for you, the customer.
- Please ‘Contact Us’ directly regarding any international order requests.
Returns
Please contact us directly if there are any issues or concerns with the products you receive. We can accept returns of unopened product within 14 days of arrival at your location.
You can reach us through the ‘Contact Us’ form on this website or via phone or e-mail. 970 239 2012 – info@smartbynature.biz